Account verification not only enhances security but also ensures compliance with online gaming standards. Until your account is verified, withdrawals will not be available.
How do I verify my account?
To get started, check your Messages inbox for any document requests. You can find it by navigating to My Account, located in the upper right corner of the page.
Once you have all the needed requested documents, you can securely upload them by going to My Account > Profile > Verification Process.
The content shown in the screenshots is for illustration purposes only and may not reflect real user data.
You will be notified once our relevant department has verified your documents, after which the withdrawal transaction will be processed.
For details on processing times, please see the article How long does a withdrawal take to process?.
For more information on the verification process, please review Betano's KYC (Know Your Customer) Terms and Conditions, available here!