To proceed with a withdrawal via e-Transfer, you must have previously completed a deposit — of any amount — using the same payment method (Request Money). This is required due to typical reasons related to the payment process.
How to request a withdrawal
- Access the payment method page.
Navigate to the Betano cashier and select the e-Transfer option. You will be redirected to the payment method page, where you can find detailed information about transaction limits, completion times, and a brief description of how e-Transfer works. In some cases, a step-by-step video tutorial may be available to guide you through the process.
- Fill in the required information.
Once on the e-Transfer page, the system will automatically fill in the e-Transfer email based on your previous deposit. Please note that this email cannot be edited. Enter the desired withdrawal amount and click the "Withdraw" button.
- Confirmation of withdrawal request.
After submitting your request, you will receive a confirmation that the withdrawal has been completed. Once our internal checks are finalized, the payment will be released to the provider.