At Betano we take security very seriously and we've gone to great lengths to ensure that. You can check more on our Security Section here. However, phishing or local unauthorized login by 3rd party members can still happen. These are some things to watch out for to make sure your account is secured. In case you see anything suspicious as described below, contact our support team right away.
1. Unauthorized Changes to Your Account or Password:
The main indication of account violation is password and various settings changes. In case you receive a message of password verification or notification for something related to your personal account and you don't know what it is, do not reply or verify any of your data, contact us right away. For the fastest and most efficient support, just click the CHAT button at the bottom of this article — our team is here and happy to help you!
2. Unfamiliar Transactions and Bets:
If you see your balance is not the same, make sure to check "My Account → History/P&L" and check your betting and transaction history. If you find actions not performed by you, please contact us right away from the options below.
You can also check here for ways to protect your account.