At Betano, you're always in control of your personal data. The fastest way to access, correct, delete, or manage your data is through the Betano Privacy Chatbot, available 24/7 directly on our platform — no waiting for an email reply. Here are the rights you can exercise, and how to act on each one:
Access your data: View or request a copy of the personal data we hold about you anytime through the Betano Privacy Chatbot, or via My Account → Privacy Settings → Right to access.
Erasure: Request the deletion of your personal data, where applicable, through the Betano Privacy Chatbot. Before you do, check Account Closure vs. Account Deletion to make sure erasure is the right choice for you.
Withdrawal of Consent: Withdraw any previously given consent at any time through the Betano Privacy Chatbot.
Rectification: If any of your personal data is incorrect, incomplete, or outdated, you can request a correction — see our articles on Updating Account Information.
Data Portability: Request a copy of your personal data in a machine-readable format for easy transfer to another provider, via My Account → Privacy Settings → Portability.
Limitation of Processing: Request that we restrict how your data is processed in specific situations.
Objection: Object to certain types of data processing, such as direct marketing.
Manage your data directly
Visit My Account → Privacy Settings anytime to review what data we hold and manage the rights above.
Reviewing your data
From the personal data section you can find more information about the data we collect, always in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the European General Data Protection Regulation (GDPR).