While both tools are designed for player protection, they operate independently:
- Betano Self-Exclusion: This is a local tool set within our platform. It only restricts your access to betano.ca.
- BetGuard: This is a province-wide program administered by iGaming Ontario (iGO). It applies to all regulated operators in Ontario simultaneously.
It is important to note that registering for BetGuard does not cancel any pre-existing local exclusion you have with Betano. If you are enrolled in both, you must wait for each individual term to expire independently and follow the specific reinstatement process for each program.