If your Betano account is restricted due to BetGuard, it means you have enrolled in Ontario’s centralized self-exclusion program. Because this is a provincial legal mandate administered by iGaming Ontario (iGO), it automatically blocks your access to all regulated platforms in Ontario, including Betano.
We do not have the authority to shorten, modify, or cancel a BetGuard exclusion. To discuss your registration or manage your exclusion, you must contact the BetGuard Support Centre directly:
- Website: www.betguard.ca
- Toll-Free Phone: 1-833-776-7171