Deposits will only work if they're made using a Canadian account issued by a Canadian financial institution, such as a Canadian bank or credit union.
This means that if you try to deposit using a payment method from outside Canada, the deposit won't go through.
What counts as a Canadian payment method?
A Canadian payment method is a payment method linked to an account issued by a Canadian financial institution.
This may include an account with a Canadian bank or credit union, such as:
- RBC
- TD Canada Trust
- Scotiabank
- BMO
- CIBC
- National Bank of Canada
- Desjardins
- Meridian Credit Union
- Vancity
- Coast Capital
These are examples only and are not a full list of accepted financial institutions.
Why is this required?
This is required for regulatory reasons.
It should also help avoid issues later, including delays or difficulties when withdrawing funds.
What should I do?
To avoid any issues with future deposits, please make sure you use a Canadian payment method.
If you try to deposit with a payment method from outside Canada, the deposit won't be successful.