Self-Exclusion enables you to take a temporary break from any betting activity, for a specified time period.
Once you activate self-exclusion, you are instantly logged out of your account and unable to log back in, for the chosen duration:
- 6 months
- 1 year
- 2 years
- 3 years
- 4 years
- or 5 years
To initiate Self Exclusion, kindly navigate to the My Account > Profile > Player Protection section.
After you select your period and save your changes, a confirmation pop-up will appear before your self-exclusion is applied. Please review the details carefully. By confirming, you will:
- Be logged out immediately and unable to log in
- Have open bets settled as normal, with winnings added to your balance
- Be able to withdraw your balance only through Customer Support
- Be able to extend this exclusion through Customer Support, but not cancel or shorten it
The pop-up also shows the date on which your account will automatically reopen. Select Confirm Exclusion to apply your self-exclusion, or Cancel if you do not wish to proceed. Your self-exclusion is only applied once you confirm.
Your safety and well-being are our highest priority. Through these features, we show our dedication to promoting responsible gaming practices.
For more information on responsible gaming, please refer to our Responsible Gaming page.