To ensure your withdrawal is processed without delays, you can enable the "Do not allow withdrawal request cancellation" feature. Once activated, you won't be able to cancel a withdrawal after requesting it.
How do I turn off withdrawal request cancellation?
Go to My Account → Profile → Player Protection → Withdrawal Request Cancellation and select "Do not allow withdrawal request cancellation." This change takes effect immediately.
How do I turn cancellation back on?
Go to My Account → Profile → Player Protection → Withdrawal Request Cancellation and select "Allow Withdrawal Request Cancellation". This change takes effect after 7 days.
Responsible gaming
Ensuring your safety and well-being is our top priority. We demonstrate our commitment to encouraging responsible gaming practices by offering this feature.
For more information, please refer to our Responsible Gaming page.