If you're submitting a withdrawal request of $10,000 CAD or more, you'll be asked to confirm that the receiving account belongs to you before the request can proceed. This is a mandatory step for Ontario players and applies only to withdrawal requests that meet or exceed this amount.
Why this confirmation appears
This step exists to meet Ontario's regulatory requirements on third-party transactions. It confirms that a withdrawal request is not being sent to someone else's account — funds can only be withdrawn to an account registered in your own name.
How to complete it
- When you submit a withdrawal request of $10,000 CAD or more, a checkbox will appear during checkout.
- You'll see the following statement: "I confirm that the receiving account is mine and this withdrawal is not for any third party."
- You must check this box to confirm ownership of the receiving account before your withdrawal request can be processed. Requests below $10,000 CAD are not affected and do not show this step.