When the 30 days end, you will not be let back in straight away. The next time you log in, you will be asked a few short questions:
- If you pass, access to your account is restored automatically.
- If you do not pass, an additional 30-day Take a Break begins. During it, you can still log in and withdraw your funds.
There is no need to contact Customer Support to request this. It happens automatically when you log in.
For more information on responsible gaming, please refer to our Responsible Gaming at Betano page.