Dear user, we would like to inform you that some withdrawal requests are currently experiencing temporary delays in processing.
Our team is already aware of the situation and is actively investigating it in order to resolve it as quickly as possible.
Your withdrawal request remains in process, so there is no need to submit a new one. Once the service is normalized, transactions will continue through their usual flow until completion.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding while we work to restore normal service.